Shampoo or steam for carpets, stairs, sofas and mattresses across Edinburgh and out to West Lothian. Describe each area, see the price per room and item, and pay through Cleanifiq, which holds the money until the work is done.
Free to request. No card needed to see prices.
Or call 0141 488 00 88 (Mon–Fri 9:30–17:30)
Live figures from the platform. Read our Google reviews.
Cleanifiq offers both as separate options in the same booking, and providers list which ones they do. Each method also has its own page with the details.
A machine sprays hot water mixed with a cleaning solution into the pile and extracts it straight back out, taking loosened dirt with it. It’s what most people mean by “carpet cleaning”, and the usual choice for fabric sofas and mattresses.
A cleaning solution is worked into the pile with a machine brush to loosen ground-in dirt, and the residue is then extracted or hoovered away. Some providers prefer it for heavily trodden carpet.
Not sure which? Choose either and describe the carpet and the stains. If your provider thinks the other method suits it better, they’ll say so before they start, and nothing changes on your bill without your OK.
Steam carpet cleaning in detail · Carpet shampoo cleaning in detail
Carpet cleaning is the job where expectations and results drift apart most often. A wine stain from last night and a mark that has been walked in for three years are different problems, and nobody can honestly promise both will vanish.
So here is how it works on Cleanifiq. You describe the condition of each area using four levels:
No stains, just tired, flattened pile.
A carpeted room: 30 min
A thorough clean plus treatment of the marks you describe.
A carpeted room: 40 min
A deep clean for heavy or widespread staining.
A carpeted room: 60 min
Maximum effort, for carpets that haven’t been cleaned in years.
A carpeted room: 75 min
Each room, hall, staircase, sofa and mattress gets its own condition, so a spotless spare room isn’t priced like the hallway that takes all the traffic. Time follows condition, and the price follows the time.
Cleanifiq’s service standard says it plainly: providers make every professional effort, and complete stain removal can’t be guaranteed. Old stains, bleach marks and dye transfer often won’t shift, because the fibre itself has changed colour. A good provider tells you that when they see the carpet, not after they’ve finished.
Moving heavy furniture isn’t part of the job, and very heavy pet hair takes longer. If your provider finds more than you described, they send a priced request in the app and you decide whether it’s done.
Room times are the platform’s defaults; each provider’s own rate turns them into a price. We don’t make health claims about carpet cleaning, so you won’t see “kills 99.9%” here. Biohazards, pest infestations and flood damage are specialist decontamination work, quoted separately.
See the price per room and item before anyone arrives.
What a carpet booking covers as standard, item by item. You only pay for the items you select.
Scope follows Cleanifiq’s published Cleaning Service Standards, the same guide providers work to.
The price you accept covers what you described. If your provider finds more on the day, such as a sofa that wasn’t on the booking or stains under a rug that has been moved, they quote it before doing it.
If your provider finds more than you described, they send an additional payment request through the platform with a description and a price. You accept or decline it, and it expires after 1 hour. Decline it and they do what you booked, to the standard you booked. If something you selected isn’t there, you aren’t charged for it.
No surprises on the receipt.
Every item has a set time for each condition level. Your provider’s own hourly rate turns that time into a fixed price before you book, and providers set separate rates for steam and shampoo. Most also set a minimum call-out, so a single small item usually costs the minimum.
Default times at “Couple of stains”
Example: three rooms, a hall and 13 stairs is about 3 hours 20 minutes of work.
No typical Edinburgh price yet
Edinburgh doesn’t have enough standalone carpet bookings yet for us to publish a typical price without guessing. The times in the table, multiplied by your provider’s rate, are exactly how your quote is built.
Providers on Cleanifiq set their own rates, so two quotes for the same carpets can differ. The platform turns each rate into a fixed price for your exact job, which means you compare like with like and choose on price, reviews and the date that suits you. The price you accept is the price you pay.
Rooms, halls, stairs, sofas and mattresses, each with its condition, plus steam or shampoo. It takes a couple of minutes and there’s no card to enter.
Local providers quote from those times and their own rates. You see their reviews and available dates side by side, and choose.
Pay a deposit or in full. Your provider is paid only after the job is done, and anything extra needs your OK first.
You choose at checkout: pay a deposit (20% of the job, or the provider’s minimum call-out fee if that’s higher) or pay in full. If you pay a deposit, the balance is due by 7:30am on the day of the job; if it isn’t paid by then, the booking counts as cancelled. Your money goes to Cleanifiq, not the provider, and is released to them only after they’ve completed the job on the platform. There is no booking fee on top: the price you’re shown is the price you pay.
Tell us within 48 hours of the job, with photos or a short video of what isn’t right. Your provider comes back to put it right at no cost to you, and we hold their payment until it’s settled. If they can’t or won’t, you choose: the value of the unfinished items back as a refund or Cleanifiq credit, a new, smaller job for just those items with another provider (you see the price before confirming), or both.
If your provider cancels, you never pay a cancellation fee. You choose a replacement provider (you see their price first) or a full refund. If you rebook the same service for the same date, any same-day or next-day surcharge on the replacement is covered.
Always pay through Cleanifiq, including for anything added on the day. Work paid for privately falls outside our guarantee, our insurance cover and our dispute resolution.
Edinburgh has a steady group of providers for carpet shampooing and a much thinner one for steam cleaning. Here is what that means when you book.
If you are set on steam you may see a single quote. If the date matters more to you than the method, choosing shampoo gives you more prices to compare.
In a furnished let, the sofa, the armchairs and the mattresses are often listed on the check-out inventory alongside the carpets. Each one is priced as an item, so a single visit can cover everything and you get one receipt to show the letting agent.
Older Edinburgh flats often have wool or wool-mix carpets, which some providers treat differently from synthetics. Mention the fibre, if you know it, and the stains when you book; your provider will tell you before starting if they would recommend the other method.
Tell us what needs cleaning and how stained it is, compare fixed prices from local providers, and book the date that suits you. Requesting quotes is free.
Phone support Mon–Fri 9:30–17:30. Out of hours, SparkleBot, our AI assistant, answers 24/7 on 0141 673 9380.